Immediate Help Or Breach Response

RSA Incident Response Practice

Need immediate assistance responding to a data breach or suspected cybersecurity incident? Call, chat, email or contact us via the web now.
NOTE: This is not intended for RSA product-related issues. If you are experiencing a problem with one of RSA's products and need assistance, please open a case with Customer Support on RSA Link or call using one of the numbers below.

USA 800 995 5095
1-781-515-7700
1-781-515-7710 (fax)
Brazil 0800 891 1997
Chile 1230 020 3952
Colombia 01800 9 154655
Mexico 001 8009955095
UK 00800 772 49000
+44 1344 781100
+44 1344 781312 (fax)
USA 800 995 5095
1-781-515-7700
1-781-515-7710 (fax)
Austria 0800 291 234
Belgium 0800 7 5216
Denmark 00800 772 49000
Finland 00800 772 49000
France 00800 772 49000
Germany 00800 772 49000
Holland 00800 772 49000
Italy 800 790847
Norway 00800 772 49000
Spain 00800 772 49000
Sweden 00800 772 49000
Switzerland 00800 772 49000
Australia 0011 800 7221-7221
+61 2 8873 5100
+61 2 8873 5000 (fax)
China 800-810-3777 (in China)
800-819-0009
400-670-0009 (from a mobile phone)
Hong Kong +800 7221-7221
India Dial 000117 (AT&T gateway) wait for prompt, then dial 800 782 4362 and follow prompts.
Japan +81 3 6830 3261
Korea +800 7221-7221
Malaysia 1 800 882 853
New Zealand 00 800 7221-7221
South Korea +800 7221-7221
+800 852 3538
Singapore +65 6415 5091
Philippines 00 800 7221-7221
Taiwan 00 800 7221-7221
Thailand 001 800 7221-7221
‘+’ = IDD prefix code. Some countries have multiple IDDs, with each one used by a different long-distance carrier.
"By installing RSA NetWitness® Logs & Packets and RSA NetWitness Endpoint on the [client's] network, we …were able to see malware beaconing as well as the web shells the adversary was using to come into the environment. We could also see what the adversary was doing inside the [client's] environment, what systems they were targeting, the accounts they were using, and they type of data they were going after."
​Jared Myers
Incident Responder

RSA Security